The best way to reach us is through email at kandakacollections@gmail.com.

Currently, all packages are shipped through UPS.

Exchanges are acceptable for only damaged products. If you have received any damaged items, you must contact us via email at Kandaka Collections within 48 hours of receiving the damaged products. We do not accept any open products for unsanitary reasons.

if your order is returned to us, you will be issued a store credit in the full amount of your order. Kandaka Collections is not responsible for any shipment issues caused by UPS. NO REFUNDS. NO EXCEPTIONS.

We are not responsible for lost or stolen items.

Yes, we ship internationally.

Shipping usually takes 5-7 business days. (10-14 days during high volumes of orders)

Kandaka Collections products can be purchased using Mastercard, Visa, Discovered Card, and American Express.

No, all sales are final

Contact Kandaka Collections at our email kandakacollections@gmail.com. Address corrections
fees may be applied.

No, all products are natural. No products are tested on animals.